Shipping Policy

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Shipping Policy

At Temple In Homes, every order is handled with precision, care, and attention to detail. From artisan sourcing to final delivery, we ensure a seamless and premium shipping experience.

We ship handcrafted products across India and internationally, ensuring secure packaging and reliable logistics for every order.

1. Order Processing Time

Each product is carefully prepared before dispatch to maintain quality and presentation standards. Processing timelines may vary depending on the nature of the product.

  • Orders are typically processed within 2–5 business days
  • Handcrafted or made-to-order items may require additional time
  • Orders are not processed on Sundays or public holidays
  • Orders containing multiple items may be shipped separately based on product availability

2. Domestic Shipping (India)

We aim to deliver your order safely and efficiently within India through trusted logistics partners. Delivery timelines may vary based on location.

  • Estimated delivery time: 3–7 business days after dispatch
  • Shipping charges (if any) will be displayed at checkout
  • Tracking details will be shared once the order is shipped

3. International Shipping

We proudly deliver our curated collections to customers worldwide, bringing Indian craftsmanship to global homes. International shipping is handled with extra care and compliance.

  • Estimated delivery time: 7–14 business days after dispatch
  • Shipping charges vary based on destination and product weight
  • Customers are responsible for customs duties, taxes, or import charges
  • Temple In Homes is not responsible for delays caused by customs clearance processes

4. Packaging Standards

Our packaging is designed to reflect a luxury unboxing experience while ensuring maximum protection. Each order is packed with precision and care.

  • Premium, secure packaging inspired by luxury standards
  • Protective layers to prevent damage during transit
  • Includes a product story card with details of origin and craftsmanship

5. Shipping Delays

While we strive for timely delivery, certain factors beyond our control may cause delays. We appreciate your patience and understanding in such situations.

Delays may occur due to:

  • Weather conditions
  • Logistics or courier disruptions
  • Customs clearance (for international orders)

6. Order Tracking

We ensure full transparency by keeping you informed throughout your order journey. Tracking details are shared promptly after dispatch.

  • A tracking link will be sent via email or SMS
  • You can monitor your shipment status in real-time

7. Damaged or Lost Shipments

We take every precaution to ensure your order reaches you safely. In rare cases of issues, we are here to assist you promptly.

  • Report damage or loss within 48 hours of delivery
  • Share unboxing video/photo proof for verification
  • We will provide a suitable resolution (replacement or refund based on eligibility)

8. Incorrect Shipping Information

Accurate shipping details are essential for smooth delivery. Please review your information carefully before placing an order.

  • Temple In Homes is not responsible for delays or losses due to incorrect addresses
  • Additional shipping charges may apply for re-delivery
  • If delivery fails due to customer unavailability, re-shipping charges may apply

9. Risk of Shipment

Once the order is handed over to the courier partner, the risk of delay or loss passes to the customer. However, Temple In Homes will assist in resolving shipment-related concerns to the best of our ability.

10. Contact for Shipping Support

Our team is available to assist you with any shipping-related queries or concerns. We are committed to providing timely and reliable support.

11. Our Commitment

We are dedicated to delivering not just products, but an experience rooted in quality, trust, and craftsmanship. Every shipment reflects our promise of premium service.

From secure packaging to timely delivery, we ensure your journey with Temple In Homes is seamless and memorable.

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