Terms of Service

Welcome to Temple In Homes. The terms “we”, “us” and “our” refer to Temple In Homes. Temple In Homes operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated luxury shopping experience (the “Services”).

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

Section 1 - Access and Account

To use the Services, including browsing our collections or purchasing our products, you may be required to provide certain information such as your name, email address, billing details, shipping address, and payment information.

You represent and warrant that all information you provide is accurate, complete, and up to date, and that you have the legal right to provide such information.

You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account. You agree not to transfer, assign, or sell your account to any third party.

Section 2 - Our Products

Our products are handcrafted by skilled artisans across India, including regions such as Kumbakonam, Thanjavur, Kashi, Karaikudi, and other heritage clusters.

We strive to ensure that all product details, descriptions, and images are presented as accurately as possible. However, due to the handcrafted nature of our products, variations in color, texture, finish, size, and weight may occur. These variations are natural characteristics of artisanal craftsmanship and are not considered defects.

All product descriptions, availability, and pricing are subject to change without prior notice. We reserve the right to discontinue any product or limit quantities at our discretion.

Section 3 - Orders

When you place an order with Temple In Homes, you are making an offer to purchase a product. We reserve the right to accept or decline any order at our sole discretion.

Your order is considered confirmed only after we verify and accept it. Our order process includes:

  • Phone Call Consultation – We connect with you to understand your requirements
  • Live Video Call Demo – We showcase the product in real-time for verification
  • Secure Payment – Payment is completed after product confirmation
  • Fast & Safe Shipping – Products are carefully packed and delivered to your doorstep

We reserve the right to cancel or modify any order and will attempt to notify you using the contact details provided.

All purchases are subject to our Return and Refund Policy.

Section 4 - Prices and Billing

All prices listed on our website are subject to change without notice. The price applicable to your purchase will be the price displayed at the time of placing the order.

Prices are listed in Indian Rupees (INR) unless stated otherwise. Applicable taxes may be included or added at checkout. Shipping charges, customs duties, or international fees may apply depending on your location.

You agree to provide accurate billing and payment information and authorize us to charge the provided payment method for your purchase.

Section 5 - Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, logistics, and external factors.

We ensure secure and premium packaging for all products. However, delays caused by shipping partners, customs clearance, or unforeseen circumstances are beyond our control.

Ownership and risk of loss pass to you upon delivery. For damaged or lost shipments, resolutions will be handled in accordance with our policies and applicable laws.

Section 6 - Intellectual Property

All content available on our website, including but not limited to text, product descriptions, images, videos, designs, logos, graphics, icons, packaging concepts, story card content, and overall brand presentation, is the exclusive property of Temple In Homes and is protected under applicable intellectual property laws.

Many of our products are inspired by traditional art forms and regional craftsmanship; however, the curation, presentation, branding, and storytelling associated with these products are uniquely developed by Temple In Homes.

You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes only.

You agree not to:

  • Reproduce, duplicate, copy, sell, or exploit any content for commercial purposes
  • Modify, distribute, or publicly display any material without prior written consent
  • Use our branding, product images, or storytelling for resale, marketing, or digital use

Unauthorized use may result in legal action.

Section 7 - Optional Tools

We may provide you with access to third-party tools, integrations, or services to enhance your experience (such as payment gateways, analytics, or visualization tools).

These tools are not owned or controlled by Temple In Homes, are provided on an “as is” and “as available” basis, and may have their own terms and privacy policies.

We do not guarantee:

  • Accuracy or reliability of these tools
  • Continuous availability
  • Compatibility with all devices or systems

Your use of such tools is entirely at your own risk and discretion. We recommend reviewing the respective third-party terms before use.

Section 8 - Third-Party Links

Our website may contain links to third-party websites or services for your convenience. These platforms operate independently, and Temple In Homes does not control or guarantee the accuracy, content, or policies of such external sites.

Any interactions, transactions, or reliance on third-party services are at your own risk. We are not responsible for any damages, losses, or issues arising from your use of these external platforms.

Section 9 - Privacy Policy

Your submission of personal information through our website is governed by our Privacy Policy.

By using our Services, you:

  • Consent to the collection and use of your information as outlined
  • Acknowledge that your data may be used for order processing, communication, and service improvement
  • Agree that secure handling of your information is a priority, though no system is completely risk-free

We encourage you to review our Privacy Policy to understand how your data is managed.

Section 10 - Errors, Inaccuracies and Omissions

While we strive to ensure that all information on our website is accurate and up to date, there may occasionally be errors, inaccuracies, or omissions in product descriptions, pricing, availability, or other details. Given the handcrafted nature of our products, slight variations in design, finish, color, or size may occur and are considered part of their unique character.

We reserve the right to correct any errors, update information, or cancel orders if any information is found to be inaccurate, at any time without prior notice. In such cases, we will notify you and provide appropriate resolutions, including corrections or refunds where applicable.

Section 11 - Prohibited Uses

You may use our Services only for lawful purposes. You agree not to use the Services:

  • (a) for any unlawful, fraudulent, or malicious purpose;
  • (b) to violate any applicable laws or regulations;
  • (c) to infringe upon our intellectual property rights or those of others;
  • (d) to harass, abuse, harm, defame, or discriminate against any individual or entity;
  • (e) to submit false or misleading information;
  • (f) to upload or transmit malicious code, viruses, or harmful software;
  • (g) to send spam, promotional content, or unsolicited communications;
  • (h) to impersonate any person or misrepresent your identity;
  • (i) to collect or misuse personal information of others;
  • (j) to interfere with the security or functionality of the Services.

We reserve the right to suspend or terminate access if any prohibited use is detected.

Section 12 - Termination

We reserve the right to terminate or suspend your access to our Services at any time, without prior notice, for any violation of these Terms.

You remain responsible for all obligations incurred prior to termination. Certain provisions, including intellectual property, limitation of liability, indemnification, and governing law, shall survive termination.

Section 13 - Disclaimer of Warranties

All Services and products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

While we strive to maintain accuracy and quality, we do not guarantee that the Services will be uninterrupted, error-free, or completely secure.

Nothing in these Terms limits your rights under applicable consumer protection laws.

Section 14 - Limitation of Liability

To the fullest extent permitted by applicable law, Temple In Homes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunities, or reputational harm arising out of or related to:

  • Your use or inability to use our Services
  • Any delays or disruptions in service
  • Any errors or inaccuracies in product descriptions or content
  • Any damage occurring during shipping or handling by third-party logistics providers

While we take utmost care in sourcing, packaging, and delivering premium handcrafted products, all items are subject to natural variations inherent to artisanal craftsmanship.

In cases where liability cannot be excluded under applicable law, our total liability shall be strictly limited to the amount paid by you for the specific product giving rise to the claim.

Section 15 - Indemnification

You agree to indemnify, defend, and hold harmless Temple In Homes, including its founders, employees, artisans, partners, affiliates, and service providers, from and against any and all claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in connection with:

  • Your breach or violation of these Terms
  • Your misuse or improper use of our Services or products
  • Your violation of any applicable laws, regulations, or third-party rights
  • Any content or information you provide that is false, misleading, or infringes intellectual property

This obligation shall survive termination of your use of the Services.

Section 16 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable by a competent authority, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

The remaining Terms shall continue in full force and effect and be interpreted to best reflect the original intent.

Section 17 - Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes, claims, or legal proceedings arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India. Nothing in this section shall limit your rights under applicable consumer protection laws in your country of residence, especially for international customers.

Section 18 - Changes to Terms of Service

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service at any time. Updates will be posted on this page with a revised effective date where applicable. It is your responsibility to review these Terms periodically. Your continued use of our Services following the posting of any changes constitutes acceptance of those changes.

Section 19 - Contact Information

For any questions, concerns, or requests regarding these Terms of Service, you may contact us using the details below:

We aim to respond to all inquiries within a reasonable timeframe and provide support consistent with our commitment to a premium customer experience.

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